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Privacy Policy

Information stored on our web server

Our web server stores log files to record visits for the purpose of displaying website visitor statistics. This is in common with most other websites.

None of this information is displayed publicly.

The information collected includes the following data:

  • IP address - with this information it's possible to discover which ISP you used to connect to this website
  • browser type - this information may be denied by your browser settings
  • referring page - this information may be denied by your browser settings
  • time and duration of your visit
  • which pages you visited

How the information is used

The information is used to measure the performance of the website in attracting visitors and users.

Access to the stored information

Only the webmaster/owner of this website normally views this information.

Server administrators have access to the information but are unlikely to view it.

The information should be assumed to remain permanently on the server.

3rd Party cookies

Currently we do not have any advertising making use of cookies, but our checkout uses cookies to store your session and cart information temporarily.

Use of personal and financial information

Personal information contained in user accounts is for the sole purpose of processing your orders and is not past onto third parties.

Footballshoponline are committed to protecting your privacy. We record your name, address and email details on our order system provided by ChannelAdvisor in order that we can occasionally provide you with more information about our company, services and special promotions by direct mail or by email. We do not disclose this information to any third parties. If you would prefer us not to retain your details, please contact us by email at info@footballshoponline.com.

Credit Card information

Footballshoponline never stores any credit card information. All online transactions are processed by Paypal using their secure services. No credit card details are collected on our domains, shopping cart details and customer details are sent to the Paypal site using online encryption (SSL).

This privacy policy sets out how Footballshoponline uses and protects any information that you give Footballshoponline when you use this website. Footballshoponline is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Footballshoponline may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@footballshoponline.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Football Shop Online, PO Box 837, Cheshire, WA15 5HZ, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We use Google Analytics

Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to "remember" what a user has done on previous pages / interactions with the website. Google Analytics does not collect any personal information about website users.

Cookie NameDefault Expiration TimeDescription
_ga 2 years Used to distinguish users.
__utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the_setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated_setVar method. The cookie is updated every time data is sent to Google Analytics.

 

Our Website System Uses Cookies

Name DomainPurposeData KindSessional or Persistent?
_session_id storefront Allows Shopify to store information about your session (referrer, landing page, etc..) Unique Token Sessional
_shopify_visit storefront and checkout.shopify.com Used by our internal stats tracker to record the number of visits to the shop None Persistent for 30 minutes from the last visit
_shopify_uniq storefront and checkout.shopify.com Counts the number of visits to a store by a single customer None Expires midnight (relative to the visitor) of the next day
cart storefront Stores information about the contents of your cart Unique token Persistent for 2 weeks
_secure_session_id storefront Stores session information for the checkout process Unique token Sessional
storefront_digest storefront If the shop has a password, this is used to determine if the current visitor has access Unique token Indefinite